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Service Emphasis

Elastomers Australia "EASE" Program  

We develop and apply leading practice

 

Our highly skilled and trained service teams specialize in assisting process engineers and maintenance planners to optimize plant performance.  We offer a total Screen Surface Maintenance Contract to ensure client maintenance objectives are always maintained.

We take ownership of the ongoing maintenance of the total screen surface which keeps us at the forefront of industry advancements which in turn drives our Research & Development.  By taking ownership we reduce the responsibilities of plant operators and owners.  We meet production campaigns and shutdown objectives by planning ongoing maintenance and inventory holding strategies to coincide with scheduled maintenance shut downs.

Because our trained staff have the experience and expertise to service and maintain all system types we are able to extend our Screen Surface Maintenance Contracts to plants fitted with all variations of screen media. Contact us for a free evaluation as conditions do apply. 

Safety

Our staff operate under the highest OH&S standards as we believe the safety of all internal and external personnel employed by us and all other associated parties is paramount at all times.

We have developed our own OH&S Management Plans to coincide with site requirements and relevant state government legislation.  We are transparent and welcome our clients to audit our standards and procedures.

Personnel

We pride ourselves on a reputation that is second to none

 

Elastomers Australia ensures their staff have up to date technical abilities and the communication skills, enabling us to deliver service levels of the highest caliber in accordance with our clients needs and expectations as well as providing an environment for our staff to excel and enjoy a fulfilled professional and personal life.

We take great pride in our reputation and professionalism using only company trained employees for service tasks while our consulting engineers provide vast experience and a high level of technical expertise.

We guarantee to only use highly skilled and specifically trained staff thereby reducing demand on your own on-site resources.

All our staff are inducted prior to site visits ensuring that mine site standards are adhered to.  Servicing is conducted within specified time frames while staff are compliant with the current site specific induction handbooks.

Reporting

Our pro-active regular reports indicate the work carried out and projections for future upgrades.  We identify any potential problems and make recommendations for enhancements.  From inventory control to OH&S issues Elastomers Australia provide reports on stock usage, stock holdings, as well as mechanical and safety issues using state of the art imagery for easy part identification.