DAMIAN HEEDS CALL FOR HELP IN FIRES
January 21, 2020
Waiting at an isolated property knowing the fire front is closing in fast is a daunting experience.
Elastomers Australia is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
“Notifiable Data Breach” means a loss or data breach of personal information that is likely to result in serious harm.
“Personal Information” means information, or an opinion, that could identify you as an individual, or where you would be reasonably identifiable in the circumstances.
“Sensitive Information” means:
(a) information or an opinion about an individual’s:
(i) racial or ethnic origin; or
(ii) political opinions; or
(iii) membership of a political association; or
(iv) religious beliefs or affiliations; or
(v) philosophical beliefs; or
(vi) membership of a professional or trade association; or
(vii) membership of a trade union; or
(viii) sexual orientation or practices; or
(ix) criminal record; or
(b) health information about an individual; or
(c) genetic information about an individual that is not otherwise health information; or
(d) biometric information that is to be used for the purpose of automated biometric verification or biometric identification; or
(e) biometric templates.
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including correspondence, by telephone, by facsimile, by email, via our website www.elastomersaustralia.com.au, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. .
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information will be used by us only:
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Your Personal Information may be disclosed in a number of circumstances including where required or authorised by law or with our contracted service providers, including:
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
We endeavour to maintain the security and integrity of all facilities in which personal information is stored. This extends to protecting personal information from misuse, interference and loss, as well as from unauthorised access, modification and disclosure.
The steps Elastomers Australia takes to secure the Personal Information it holds include website protection measures (such as firewalls and anti-virus software), security restrictions on access to computer systems (such as login and password protection), controlled access to our corporate premises, policies on document storage and security, personnel security (including restricting access to personal information on our systems to staff who specifically require that access to carry out their work responsibilities), staff training and workplace policies.
All Personal Information will only be retained for a reasonable period of time. If a Notifiable Data Breach occurs we will carry out in a reasonable and expeditious manner and, in any event in no more than 30 days, an assessment as to whether there are reasonable grounds to believe the circumstances amount to an “eligible data breach” of personal information which would led to serious harm. We will take steps to contain or reduce the suspected or known breach where possible. In the event there is an eligible data breach then we will notify you of this and lodge a Notification Statement with the Australian Information Commissioner. The notification that we will provide to you and the Australian Information Commissioner will advise you of our details, a description of the data breach, the kinds of information concerned and what recommendations we think you should take in response to the breach.
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This Policy may change from time to time and is available on our website.
If you have any queries or complaints about our Privacy Policy please contact us at:
Elastomers Australia
245-249 Rex Road,
Campbellfield, VIC 3061
personnel@elastomersaustralia.com.au
03 9335 7999
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